Thank you for shopping at VENIER. We aim to provide a seamless shipping experience for our customers worldwide. Please review the following information regarding our shipping policy:

Processing Time

Orders are typically processed within 24-72 hours after payment confirmation. During peak periods, processing times may vary, but we strive to dispatch orders as promptly as possible.

Shipping Methods

We offer FREE standard shipping for all orders. Once your order has been processed, it will be shipped via our trusted courier partners to ensure safe and timely delivery.

Shipping Times

Shipping times vary depending on your location. On average, orders are delivered within 8-12 business days after processing. Please note that unforeseen circumstances such as customs delays may affect delivery times.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery.

International Shipping

We ship to select international destinations. International orders may be subject to customs duties, taxes, and fees levied by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.

Order Modifications

Please ensure that your shipping address and order details are accurate before completing your purchase. Once an order has been processed, we are unable to modify shipping details.

Lost or Damaged Shipments

In the rare event that your order is lost or damaged during transit, please contact our customer support team immediately. We will work with our shipping partners to resolve the issue and ensure your satisfaction.

Note

While we aim to meet these delivery estimates, during busy periods, especially around public holidays, there might be slight delays in shipping times. We ask for your patience and understanding during these times.

If you have any further questions or concerns regarding our shipping policy, please don’t hesitate to contact us. Thank you for choosing VENIER for your audio needs.